How old do you have to be at the CORE without a parent?
Youth 13 years and older can be in the facility without a parent. Children 12 or younger must be with a parent at all times.
Can I use the facility if I’m not a member or resident?
I am interested in a job at the CORE. How do I apply?
Applications must be completed online for all CORE and City of Hobbs positions by going to www.hobbsnm.org.
Can I tour the facility prior to purchasing a day pass or membership?
Yes. Daily tours are offered at no charge. Tours are guided by Guest Service Specialists and is a great opportunity to see all that the CORE has to offer.
I have a sports team that is looking for practice space. Can I bring them to the CORE?
No. Due to our limited space for public use as well as CORE programming needs, non-CORE team practices are not allowed.
Can I register for programs online?
Yes. You can register online for CORE programming, including making requests for Facility Rentals. Go online to
https://selfservice.hobbsnm.org/prod/ParksRec/portal/Home.You may need to create a profile if you have not already done so. Some programming including memberships still require in-person registration.
Guest Services
What’s the difference between a Single Family and a Family Membership?
Single Family is 1 adult and up to 5 children in the same household, a Family is 2 adults and up to 4 children in the same household. Both plans are for a maximum of 6 patrons. Any additional members are an additional $12 per person on top of the initial plan price; this is called a Family Plus member.
What’s Family Plus?
A Family Plus member is anyone “extra” added onto a family or single family membership. This includes any 3rd adult that's added after there are already 2 adults on the account or any 7th person after there are a total of 6 people on the plan. A Family Plus person cannot stand alone as its own membership. A Family Plus person is $12 per person per month added to the original plan’s price.
What’s considered "Residency"?
Anyone who lives in Lea County and can provide proof of residency.
How can I prove my residency?
We require at least 1 acceptable type of documentation for proof of residency with a Lea County Address: Driver’s License/State Issued ID, Utility Bill, Lease Agreement, current Bank Statement or Pay Stub, current Insurance Card, or Medical bill within the past 3 months. Group Memberships require all adults to provide proof of residency as the same residence to qualify for the membership.
How do I register for group fit classes?
Group Fitness classes are included with all day and week passes as well as all membership types. No registration is required. All classes are first-come, first-served and some may have a capacity/age limit. Please arrive to a class 10 minutes before the start and sign up with a Fitness staff member at the Studio doors. Class signups close 15 minutes after the posted start time.
How much are group fitness classes?
Group Fitness classes are included with facility admission, day/week passes and memberships.
How do I register for COREkids?
COREkids is included with a CORE membership. Please register your child at COREkids prior to checking in at the Welcome Desk. Those purchasing a pass will need to register for COREkids at the Welcome Desk first, showing your receipt to the staff in COREkids. Please ring the doorbell for entry to drop off your child(ren) in either kidWATCH (ages 6 months – 6 years) or kidFIT (ages 6-12 years). All users of COREkids will be given a COREkids badge, allowing entry into the COREkids room to pick up your child(ren). The maximum amount of time you can leave your child(ren) in COREkids is 2 hours per day.
How do I cancel my membership?
You may complete a cancellation form in-person at the CORE or online
HERE. A CORE Coordinator will contact you regarding your cancellation request and will verify information.
What is your Cancellation Policy and where can I see it?
According to our 15 day Cancellation policy,monthly membership cancellations must be submitted at least 15 business days prior to the expiration of your membership in order to avoid automatic charges. No refunds given. It is written on the back of the membership registration form that is signed by the member upon initially registering at the CORE.
How can I rent a locker?
Every locker on the walls in the changing room, men’s locker room and women’s locker rooms are “Day lockers” which any patron can use for the day. If anything is left overnight in a “Day locker'' then we unfortunately have to cut the lock and bag up all items in said locker to keep them in Lost and Found. Feel free to bring your own lock but if not, we sell them for $8. Rentable lockers are located in all locker areas and are only $10 a month and are available for members only! You can pay in advance for how many months you’d like to rent. To sign up for a rentable locker, please see a Guest Services Specialist at the Welcome Desk.
Who do I see about any questions regarding anything about the CORE?
Guest Services Specialists are more than happy to help. We are the “HUB” of the CORE. If you need to be directed to anyone else then they can also do that for you. Don’t be shy to come up to the desk or call for anything you need! The best number to call for information at the CORE is 575-393-2673 and select Option #2 for Guest Services.
Adaptive Recreation
How do I register for an Adaptive Recreation Program at the CORE?
Registrations must be done in person at the CORE or online at
https://selfservice.hobbsnm.org/prod/ParksRec/portal/Home. Payment can be made in cash, by check, or with a credit/debit card.
How much do Adaptive Recreation Programs cost?
Program cost will vary by program. To see current offerings, please visit the Welcome Desk or CORE website at www.COREHobbs.com.
How old do you have to be to participate in adaptive programs?
With every program that is offered, there is a set age range for those who register. Programs are offered for most age ranges and ranges are determined for each program based on the appropriateness of the activity.
Do I need to provide anything to show proof of a disability to participate in an adaptive program?
No. We do encourage parents, caregivers or loved ones to participate during the first session so we can get to know the participant and better understand their needs.
Do you have to live in Hobbs to participate in CORE Adaptive programs?
No. All programming at the CORE is available for the general public regardless of where you live. Program fees and facility access fees may differ depending on whether or not you are a resident of Lea County or a current member of the CORE.
Can I participate in any program at the CORE?
Yes! In accordance with the requirements of the title II of the Americans with Disabilities Act of 1990, the City of Hobbs and the CORE does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities. We provide inclusion for people with disabilities in all CORE programs. If you feel you will need any accommodations or additional support in order to succeed in the program, please let us know during registration.
Do I need to provide personal equipment for Adaptive Recreation Programs?
Yes, if personal or specialized equipment is needed. Please make sure all personal equipment is marked or identifiable to a specific individual.
Will equipment be provided if I need an accommodation?
All program equipment will be provided by the CORE. Accommodations and additional equipment may be provided, if available, upon request, free of charge. To ensure a prompt response, please submit your request to a CORE Coordinator at least 48 hours prior to your anticipated need.
What do I wear?
Clothing will depend on the type of programming. Comfortable, athletic, non-restricting clothing is recommended for most programs. Street clothes including jeans and sandals are not recommended.
Various areas of the CORE have clothing requirements:
- Gym and Turf: Close-toed shoes are required.
- CORE Play: Socks are required on the CORE Play structure.
- Aquatics: Appropriate swimwear must be worn.
- Fitness: Close-toed athletic shoes and modest athletic attire is required.
Please see the Member Handbook for a complete list of rules regarding proper attire at the CORE.
Who are the instructors for the programs?
Instructors and coaches for Adaptive Recreation programs are comprised of various CORE staff from multiple divisions including, but not limited to sports, aquatics and fitness, and independent contractors. Parents and caregivers are also encouraged to participate or assist as needed to help CORE staff get to know the participant. The success of our programs relies heavily on committed volunteers.
Would I be able to volunteer in a program?
Yes. Volunteers play a valuable role in the lives of the participants. You will serve as a mentor, teacher, support, and a friend for the participants you come in contact with. Lessons taught will help foster self-confidence, independence, sportsmanship, and responsibility. Dedicated and caring volunteers are important in the success of CORE Adaptive Recreation Programs. Besides helping us keep the cost of programs low to participants, you help represent the CORE, its values and are a driving force in participation in future programs.
How do I become an Adaptive Volunteer and what is expected of me?
Contact a CORE Coordinator to start the volunteer process. A one-on-one meeting will be held with a CORE Coordinator prior to the start of a program. At this meeting, volunteers will:
- Be introduced to the CORE staff and program offerings.
- Receive a Volunteer Packet filled with helpful resources as well as forms to be completed
- Sign a Volunteer Code of Ethics.
- Complete Background Consent Form. All volunteers must clear a background check through the City of Hobbs prior to any interaction with participants.
- Receive Heads Up Concussion training.
Upon completion of the back ground check, volunteers will be assigned and trained in various programs. Volunteers are expected to be committed to attend all program dates and be a positive, encouraging resource for the participants you come in contact with.
What is an Adaptive Membership and how do I qualify?
The Adaptive Membership/Pass is for patrons who have a permanent disability and want to bring one assistant with them at no charge to the CORE. Discounted fees for day/month/week passes and Monthly or Annual Memberships are available to those who qualify.
An individual who is permanently disabled and provides one of the following pieces of documentation to the CORE can obtain an Adaptive Membership/Pass that permits the holder an assistant at no cost.
- A statement signed by a licensed physician attesting that the applicant has a permanent physical, mental, or sensory impairment that severely limits one or more major life activities, and stating the nature of the impairment.
- A document issued by a federal agency, such as the Veteran’s Administration, which attests that the
applicant has been medically determined to be eligible to receive federal benefits as a result of disability.
Other acceptable federal agency documents include proof of receipt of Social Security Disability Income (SSDI) or Supplemental Security Income (SSI) due to disability.
- A document issued by a state or other agency, such as a vocational rehabilitation agency, which attests that the applicant has been medically determined to be eligible to receive that agencies benefits or services as a result of medically determined permanent disability. Showing a state motor vehicle department disability sticker, license plate, or hang tag is not acceptable documentation.
